Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

439 views September 9, 2020

How a staff can print from computers within the HBKU network

820 views September 9, 2020

How can a staff member print from a mobile device/personal device

392 views September 9, 2020

How can I access the Library services

731 views September 9, 2020

How can you access Webmail

3548 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

411 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

671 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1046 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

324 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

287 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

357 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

270 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

245 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

192 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

329 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

396 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

437 views September 9, 2020

How do you set up your email account in your Android mobile device

710 views September 9, 2020

How do you set up your email account on an iPhone

991 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

265 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

303 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

168 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

144 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

161 views September 9, 2020

How to activate Microsoft Teams

454 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

265 views September 9, 2020

How to archive Outlook emails

417 views September 9, 2020

How can you access VDI remotely?

678 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

738 views September 9, 2020

How do you install GlobalProtect for Android devices for Staff?

470 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

526 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

458 views September 9, 2020

How to access Microsoft Knowledge Base

516 views September 9, 2020

How to Add Signature to DocuSign Profile

384 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1354 views September 9, 2020

How to Clear Cache from browser

1309 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

165 views September 9, 2020

How to connect to EDUROAM on Android mobiles

263 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1240 views September 9, 2020

How to Join Meetings on WebEx

327 views September 9, 2020

How to Login to Cisco WebEx

1220 views September 9, 2020

How to Reset Password on Windows Computer ?

463 views September 9, 2020

How to restore archived emails in Outlook

381 views September 9, 2020

How to Schedule Meetings in WebEx

341 views September 9, 2020

How to Sign Documents– Recipient

209 views September 9, 2020

How to start and manage meetings in WebEx?

307 views September 9, 2020

How to use browser in private mode

801 views September 9, 2020

AdSelfService

3371 views May 25, 2021

How to Approve/Deny an e-Form Request ?

4642 views July 1, 2021

How to submit a Facilities e-Form for requesting Non Staff Temporary access

320 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

375 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

260 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

518 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

183 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form

193 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

231 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass

380 views March 7, 2022

How to change workspaces in iProcessing system ?

191 views March 21, 2022

How to Submit a request for Transportation Services ?

165 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1362 views March 29, 2022

How to submit  an Access Card Programming Request?

825 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

236 views April 21, 2022

How to submit a Permit to work Request?

205 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form

187 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

291 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

178 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

157 views September 4, 2022

How to submit a Space Planning Request?

145 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

91 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

126 views October 30, 2022

How to submit a SRO Project Timesheet ?

317 views October 30, 2022

New iProcess User Interface for staff

1436 views December 6, 2022

How to submit a request for Campus ID ?

527 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

194 views April 4, 2023

How to register in the AGS Platform

314 views April 9, 2023

How to upload CV

302 views May 1, 2023

How to manage profile and do the changes?

102 views May 1, 2023

How to improve the account ranking and have access to all the features

80 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

138 views May 1, 2023

How to chat with other members

90 views May 1, 2023

How to chat with a group of people

99 views May 1, 2023

How to consult the projects, apply and follow your applications status

231 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

181 views June 18, 2023

How to submit an HBKU Technology Budget Request Form

195 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

101 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

78 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

116 views July 19, 2023

How to Submit a Core Labs Service Request Form

289 views January 1, 2024

How to submit a request for IP Phone?

565 views January 10, 2024

How to Submit a UAT Sign-Off request form

209 views January 14, 2024

How to Access AVD through Remote Application

267 views August 8, 2024

How to access AVD through Web

290 views August 8, 2024

How to Add Signature on iProcess Profile

106 views September 29, 2024

How to submit Internal Procurement Request for CSE

234 views November 26, 2024

How to submit External Examiner Selection Form

58 views March 10, 2025

How to submit CSE External Examiner Request Form

124 views August 20, 2025

How to Submit an Annual Procurement Plan

12 views January 11, 2026