Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Qualtrics -Survey Management System
Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

457 views September 9, 2020

How a staff can print from computers within the HBKU network

850 views September 9, 2020

How can a staff member print from a mobile device/personal device

406 views September 9, 2020

How can I access the Library services

759 views September 9, 2020

How can you access Webmail

3660 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

428 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

694 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1078 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

349 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

300 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

373 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

291 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

291 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

197 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

342 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

418 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

466 views September 9, 2020

How do you set up your email account in your Android mobile device

736 views September 9, 2020

How do you set up your email account on an iPhone

1007 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

275 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

313 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

175 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

165 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

169 views September 9, 2020

How to activate Microsoft Teams

475 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

272 views September 9, 2020

How to archive Outlook emails

452 views September 9, 2020

How can you access VDI remotely?

703 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

751 views September 9, 2020

How do you install GlobalProtect for Android/IOS devices for Staff?

485 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

538 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

471 views September 9, 2020

How to access Microsoft Knowledge Base

531 views September 9, 2020

How to Add Signature to DocuSign Profile

401 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1377 views September 9, 2020

How to Clear Cache from browser

1365 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

170 views September 9, 2020

How to connect to EDUROAM on Android mobiles

275 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1294 views September 9, 2020

How to Join Meetings on WebEx

342 views September 9, 2020

How to Login to Cisco WebEx

1274 views September 9, 2020

How to Reset Password on Windows Computer ?

498 views September 9, 2020

How to restore archived emails in Outlook

391 views September 9, 2020

How to Schedule Meetings in WebEx

368 views September 9, 2020

How to Sign Documents– Recipient

214 views September 9, 2020

How to start and manage meetings in WebEx?

325 views September 9, 2020

How to use browser in private mode

863 views September 9, 2020

AdSelfService

3467 views May 25, 2021

How to Approve/Deny an e-Form Request ?

4798 views July 1, 2021

How to submit a Facilities e-Form for requesting a NON-STAFF TEMPORARY ACCESS REQUEST FORM?

336 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

400 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

279 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

559 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

197 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form?

204 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

246 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass?

406 views March 7, 2022

How to change workspaces in iProcessing system ?

203 views March 21, 2022

How to Submit a request for Transportation Services ?

184 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1416 views March 29, 2022

How to submit  an Access Card Programming Request?

894 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

256 views April 21, 2022

How to submit a Permit to work Request?

218 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form?

196 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

350 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

200 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

186 views September 4, 2022

How to submit a Space Planning Request?

162 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

97 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

133 views October 30, 2022

How to submit a SRO Project Timesheet ?

349 views October 30, 2022

New iProcess User Interface for staff

1481 views December 6, 2022

How to submit a request for Campus ID ?

551 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

209 views April 4, 2023

How to register in the AGS Platform

323 views April 9, 2023

How to upload CV

322 views May 1, 2023

How to manage profile and do the changes?

114 views May 1, 2023

How to improve the account ranking and have access to all the features

86 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

146 views May 1, 2023

How to chat with other members

96 views May 1, 2023

How to chat with a group of people

105 views May 1, 2023

How to consult the projects, apply and follow your applications status

242 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

191 views June 18, 2023

How to submit an HBKU Technology Budget Request Form?

211 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

107 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

89 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

126 views July 19, 2023

How to Submit a Core Labs Service Request Form

311 views January 1, 2024

How to submit a request for IP Phone?

632 views January 10, 2024

How to Submit a UAT Sign-Off request form?

228 views January 14, 2024

How to Access AVD through Remote Application

293 views August 8, 2024

How to access AVD through Web

342 views August 8, 2024

How to Add Signature on iProcess Profile

110 views September 29, 2024

How to submit Internal Procurement Request for CSE

270 views November 26, 2024

How to submit External Examiner Selection Form

76 views March 10, 2025

How to submit CSE External Examiner Request Form

138 views August 20, 2025

How to Submit an Annual Procurement Plan

28 views January 11, 2026