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home/Knowledge Base/Faculty/User Accounts

How to change HBKU Email/Account Password from Webmail

774 views 0 September 9, 2020 November 11, 2020 mmirza

Changing an Email/Account Password From Webmail

  • In your web browser, navigate to HBKU webmail: https://mail.hbku.edu.qa
  • Enter your HBKU email ID and password

  • A new window will pop up, asking for ‘Duo Authentication’ approval. Select a suitable authentication method as shown in the pop-up screen

  • Once approved, the end user will be logged in. If the user has forgotten the password, Search for recover password
  • Click on the ‘Profile Icon’ shown on the top right side of the screen. From the drop-down menu, click on ‘My Account’

  • Select ‘Privacy and Security’ from the menu bar on the left side of the screen, and click ‘Password’

  • Enter your ‘Old Password’, then add your new password twice to confirm, and click ‘Submit’
  • Once the password is reset successfully, try logging in. As a side note, make sure, after the password reset is done, all the browser caches should be cleared to remove auto-saved passwords in your browser’s history
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