Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Qualtrics -Survey Management System
Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

488 views September 9, 2020

How a staff can print from computers within the HBKU network

902 views September 9, 2020

How can a staff member print from a mobile device/personal device

468 views September 9, 2020

How can I access the Library services

793 views September 9, 2020

How can you access Webmail

3757 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

458 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

720 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1118 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

374 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

329 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

396 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

350 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

361 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

206 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

372 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

450 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

498 views September 9, 2020

How do you set up your email account in your Android mobile device

783 views September 9, 2020

How do you set up your email account on an iPhone

1042 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

306 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

328 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

183 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

240 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

187 views September 9, 2020

How to activate Microsoft Teams

512 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

292 views September 9, 2020

How to archive Outlook emails

521 views September 9, 2020

How can you access VDI remotely?

730 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

784 views September 9, 2020

How do you install GlobalProtect for Android/IOS devices for Staff?

512 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

570 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

509 views September 9, 2020

How to access Microsoft Knowledge Base

580 views September 9, 2020

How to Add Signature to DocuSign Profile

428 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1404 views September 9, 2020

How to Clear Cache from browser

1472 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

179 views September 9, 2020

How to connect to EDUROAM on Android mobiles

307 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1353 views September 9, 2020

How to Join Meetings on WebEx

358 views September 9, 2020

How to Login to Cisco WebEx

1320 views September 9, 2020

How to Reset Password on Windows Computer ?

557 views September 9, 2020

How to restore archived emails in Outlook

419 views September 9, 2020

How to Schedule Meetings in WebEx

435 views September 9, 2020

How to Sign Documents– Recipient

233 views September 9, 2020

How to start and manage meetings in WebEx?

347 views September 9, 2020

How to use browser in private mode

1022 views September 9, 2020

AdSelfService

3619 views May 25, 2021

How to Approve/Deny an e-Form Request ?

5169 views July 1, 2021

How to submit a Facilities e-Form for requesting a NON-STAFF TEMPORARY ACCESS REQUEST FORM?

349 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

419 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

298 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

649 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

208 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form?

224 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

258 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass?

437 views March 7, 2022

How to change workspaces in iProcessing system ?

235 views March 21, 2022

How to Submit a request for Transportation Services ?

197 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1524 views March 29, 2022

How to submit  an Access Card Programming Request?

954 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

269 views April 21, 2022

How to submit a Permit to work Request?

237 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form?

208 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

376 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

223 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

204 views September 4, 2022

How to submit a Space Planning Request?

188 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

106 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

151 views October 30, 2022

How to submit a SRO Project Timesheet ?

365 views October 30, 2022

New iProcess User Interface for staff

1719 views December 6, 2022

How to submit a request for Campus ID ?

589 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

217 views April 4, 2023

How to register in the AGS Platform

339 views April 9, 2023

How to upload CV

342 views May 1, 2023

How to manage profile and do the changes?

131 views May 1, 2023

How to improve the account ranking and have access to all the features

98 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

169 views May 1, 2023

How to chat with other members

104 views May 1, 2023

How to chat with a group of people

122 views May 1, 2023

How to consult the projects, apply and follow your applications status

262 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

200 views June 18, 2023

How to submit an HBKU Technology Budget Request Form?

226 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

117 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

97 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

144 views July 19, 2023

How to Submit a Core Labs Service Request Form

333 views January 1, 2024

How to submit a request for IP Phone?

845 views January 10, 2024

How to Submit a UAT Sign-Off request form?

262 views January 14, 2024

How to Access AVD through Remote Application

322 views August 8, 2024

How to access AVD through Web

390 views August 8, 2024

How to Add Signature on iProcess Profile

129 views September 29, 2024

How to submit Internal Procurement Request for CSE

316 views November 26, 2024

How to submit External Examiner Selection Form

97 views March 10, 2025

How to submit CSE External Examiner Request Form

156 views August 20, 2025

How to Submit an Annual Procurement Plan

60 views January 11, 2026

How to activate Duo Security two factor authentication?

80 views May 31, 2026