Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Qualtrics -Survey Management System
Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

497 views September 9, 2020

How a staff can print from computers within the HBKU network

910 views September 9, 2020

How can a staff member print from a mobile device/personal device

475 views September 9, 2020

How can I access the Library services

803 views September 9, 2020

How can you access Webmail

3784 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

463 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

729 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1132 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

382 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

333 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

402 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

363 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

369 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

211 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

380 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

459 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

501 views September 9, 2020

How do you set up your email account in your Android mobile device

794 views September 9, 2020

How do you set up your email account on an iPhone

1054 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

309 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

330 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

184 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

255 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

190 views September 9, 2020

How to activate Microsoft Teams

519 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

296 views September 9, 2020

How to archive Outlook emails

535 views September 9, 2020

How can you access VDI remotely?

733 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

788 views September 9, 2020

How do you install GlobalProtect for Android/IOS devices for Staff?

525 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

576 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

517 views September 9, 2020

How to access Microsoft Knowledge Base

585 views September 9, 2020

How to Add Signature to DocuSign Profile

437 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1418 views September 9, 2020

How to Clear Cache from browser

1494 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

181 views September 9, 2020

How to connect to EDUROAM on Android mobiles

312 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1369 views September 9, 2020

How to Join Meetings on WebEx

362 views September 9, 2020

How to Login to Cisco WebEx

1330 views September 9, 2020

How to Reset Password on Windows Computer ?

567 views September 9, 2020

How to restore archived emails in Outlook

425 views September 9, 2020

How to Schedule Meetings in WebEx

440 views September 9, 2020

How to Sign Documents– Recipient

233 views September 9, 2020

How to start and manage meetings in WebEx?

360 views September 9, 2020

How to use browser in private mode

1045 views September 9, 2020

AdSelfService

3672 views May 25, 2021

How to Approve/Deny an e-Form Request ?

5202 views July 1, 2021

How to submit a Facilities e-Form for requesting a NON-STAFF TEMPORARY ACCESS REQUEST FORM?

352 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

420 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

304 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

655 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

210 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form?

225 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

258 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass?

451 views March 7, 2022

How to change workspaces in iProcessing system ?

239 views March 21, 2022

How to Submit a request for Transportation Services ?

202 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1565 views March 29, 2022

How to submit  an Access Card Programming Request?

975 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

271 views April 21, 2022

How to submit a Permit to work Request?

240 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form?

211 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

378 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

224 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

207 views September 4, 2022

How to submit a Space Planning Request?

190 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

108 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

155 views October 30, 2022

How to submit a SRO Project Timesheet ?

383 views October 30, 2022

New iProcess User Interface for staff

1841 views December 6, 2022

How to submit a request for Campus ID ?

595 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

219 views April 4, 2023

How to register in the AGS Platform

342 views April 9, 2023

How to upload CV

348 views May 1, 2023

How to manage profile and do the changes?

135 views May 1, 2023

How to improve the account ranking and have access to all the features

98 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

172 views May 1, 2023

How to chat with other members

105 views May 1, 2023

How to chat with a group of people

126 views May 1, 2023

How to consult the projects, apply and follow your applications status

262 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

201 views June 18, 2023

How to submit an HBKU Technology Budget Request Form?

227 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

118 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

98 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

147 views July 19, 2023

How to Submit a Core Labs Service Request Form

335 views January 1, 2024

How to submit a request for IP Phone?

894 views January 10, 2024

How to Submit a UAT Sign-Off request form?

270 views January 14, 2024

How to Access AVD through Remote Application

328 views August 8, 2024

How to access AVD through Web

405 views August 8, 2024

How to Add Signature on iProcess Profile

130 views September 29, 2024

How to submit Internal Procurement Request for CSE

326 views November 26, 2024

How to submit External Examiner Selection Form

99 views March 10, 2025

How to submit CSE External Examiner Request Form

160 views August 20, 2025

How to Submit an Annual Procurement Plan

64 views January 11, 2026

How to activate Duo Security two factor authentication?

106 views May 31, 2026