Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Qualtrics -Survey Management System
Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

461 views September 9, 2020

How a staff can print from computers within the HBKU network

857 views September 9, 2020

How can a staff member print from a mobile device/personal device

421 views September 9, 2020

How can I access the Library services

764 views September 9, 2020

How can you access Webmail

3680 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

433 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

700 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1086 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

353 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

305 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

378 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

311 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

314 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

199 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

346 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

422 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

469 views September 9, 2020

How do you set up your email account in your Android mobile device

748 views September 9, 2020

How do you set up your email account on an iPhone

1013 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

282 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

314 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

176 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

189 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

170 views September 9, 2020

How to activate Microsoft Teams

484 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

274 views September 9, 2020

How to archive Outlook emails

472 views September 9, 2020

How can you access VDI remotely?

707 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

753 views September 9, 2020

How do you install GlobalProtect for Android/IOS devices for Staff?

492 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

542 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

474 views September 9, 2020

How to access Microsoft Knowledge Base

540 views September 9, 2020

How to Add Signature to DocuSign Profile

403 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1379 views September 9, 2020

How to Clear Cache from browser

1387 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

172 views September 9, 2020

How to connect to EDUROAM on Android mobiles

283 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1307 views September 9, 2020

How to Join Meetings on WebEx

347 views September 9, 2020

How to Login to Cisco WebEx

1286 views September 9, 2020

How to Reset Password on Windows Computer ?

513 views September 9, 2020

How to restore archived emails in Outlook

398 views September 9, 2020

How to Schedule Meetings in WebEx

390 views September 9, 2020

How to Sign Documents– Recipient

218 views September 9, 2020

How to start and manage meetings in WebEx?

335 views September 9, 2020

How to use browser in private mode

891 views September 9, 2020

AdSelfService

3484 views May 25, 2021

How to Approve/Deny an e-Form Request ?

4844 views July 1, 2021

How to submit a Facilities e-Form for requesting a NON-STAFF TEMPORARY ACCESS REQUEST FORM?

338 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

402 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

283 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

576 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

199 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form?

206 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

247 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass?

413 views March 7, 2022

How to change workspaces in iProcessing system ?

208 views March 21, 2022

How to Submit a request for Transportation Services ?

186 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1429 views March 29, 2022

How to submit  an Access Card Programming Request?

908 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

258 views April 21, 2022

How to submit a Permit to work Request?

221 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form?

198 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

353 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

202 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

188 views September 4, 2022

How to submit a Space Planning Request?

165 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

99 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

142 views October 30, 2022

How to submit a SRO Project Timesheet ?

351 views October 30, 2022

New iProcess User Interface for staff

1509 views December 6, 2022

How to submit a request for Campus ID ?

558 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

210 views April 4, 2023

How to register in the AGS Platform

325 views April 9, 2023

How to upload CV

324 views May 1, 2023

How to manage profile and do the changes?

117 views May 1, 2023

How to improve the account ranking and have access to all the features

89 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

148 views May 1, 2023

How to chat with other members

97 views May 1, 2023

How to chat with a group of people

108 views May 1, 2023

How to consult the projects, apply and follow your applications status

243 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

195 views June 18, 2023

How to submit an HBKU Technology Budget Request Form?

212 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

109 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

90 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

128 views July 19, 2023

How to Submit a Core Labs Service Request Form

313 views January 1, 2024

How to submit a request for IP Phone?

670 views January 10, 2024

How to Submit a UAT Sign-Off request form?

231 views January 14, 2024

How to Access AVD through Remote Application

299 views August 8, 2024

How to access AVD through Web

352 views August 8, 2024

How to Add Signature on iProcess Profile

111 views September 29, 2024

How to submit Internal Procurement Request for CSE

280 views November 26, 2024

How to submit External Examiner Selection Form

79 views March 10, 2025

How to submit CSE External Examiner Request Form

144 views August 20, 2025

How to Submit an Annual Procurement Plan

40 views January 11, 2026