Employee

Arab Global Scholars
AV Systems
Cisco-WebEx

Cisco-WebEx

DocuSign

e-Signature Application

e-Processing System
General IT Services
General Troubleshoot

General Troubleshoot like clear cache, private windows etc..

HBKU Email

HBKU Email for Employees

HBKU Global Protect Connect (VPN)

Global Protect Connect (VPN) for employees

Knowledge Base

Knowledge Base

Library

Library for Employees

Microsoft Teams

Microsoft Teams for employees

One Drive

One Drive for Employees

Printing Services

Printing Services for Employees

Qualtrics -Survey Management System
Self-Service Portal

Self-Service Portal to Register and Reset Password for Employees

User Accounts
Virtual Desktop Infrastructure-VDI

Virtual Desktop Infrastructure

Wireless Network

Wireless Network

How a shared folder synchronization configured on Microsoft OneDrive for Windows users

502 views September 9, 2020

How a staff can print from computers within the HBKU network

911 views September 9, 2020

How can a staff member print from a mobile device/personal device

478 views September 9, 2020

How can I access the Library services

808 views September 9, 2020

How can you access Webmail

3790 views September 9, 2020

How can you access your email using Microsoft Outlook in Mac

466 views September 9, 2020

How can you access your email using Microsoft Outlook in Windows

734 views September 9, 2020

How do you restore deleted documents from the Second Stage Recycle Bin using the Microsoft OneDrive website

1142 views September 9, 2020

How to access HBKU EDUROAM wireless network service on Windows and Mac computers

386 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their iOS mobile devices?

334 views September 9, 2020

How can staff connect to HBKU wireless network (WiFi) on their windows computers?

405 views September 9, 2020

How do you set up Microsoft OneDrive for Android phone/tablet users

365 views September 9, 2020

How do you create a folder using the Microsoft OneDrive website

370 views September 9, 2020

How do you restore deleted documents from the Recycle Bin using the Microsoft OneDrive website

212 views September 9, 2020

How do you set up Microsoft OneDrive for iPhone/iPad users

383 views September 9, 2020

How do you set up Microsoft OneDrive for MAC users ?

461 views September 9, 2020

How do you set up Microsoft OneDrive for Windows PC

504 views September 9, 2020

How do you set up your email account in your Android mobile device

797 views September 9, 2020

How do you set up your email account on an iPhone

1064 views September 9, 2020

How do you share a file or folder using the Microsoft OneDrive website

311 views September 9, 2020

How do you upload files or folders using the Microsoft OneDrive website

331 views September 9, 2020

How do you view documents shared with you using the Microsoft OneDrive website

185 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for iPhone/iPad users

256 views September 9, 2020

How is a shared folder synchronization configured on Microsoft OneDrive for Mac users

192 views September 9, 2020

How to activate Microsoft Teams

521 views September 9, 2020

How can staff connect to HBKU Wireless network (WiFi) on their MAC computers?

298 views September 9, 2020

How to archive Outlook emails

535 views September 9, 2020

How can you access VDI remotely?

735 views September 9, 2020

How do you install Global Protect(HBKU VPN) for MAC for Staff?

790 views September 9, 2020

How do you install GlobalProtect for Android/IOS devices for Staff?

529 views September 9, 2020

How do you install GlobalProtect for iOS devices for Staff?

580 views September 9, 2020

How Staff connect to Wi-Fi on Android Phone?

527 views September 9, 2020

How to access Microsoft Knowledge Base

587 views September 9, 2020

How to Add Signature to DocuSign Profile

438 views September 9, 2020

How to change HBKU Email/Account Password from Webmail

1418 views September 9, 2020

How to Clear Cache from browser

1502 views September 9, 2020

How to Connect EDUROAM on Apple mobile devices (iPhone/ipad)

182 views September 9, 2020

How to connect to EDUROAM on Android mobiles

315 views September 9, 2020

How to install HBKU Global Protect Connect(VPN) for STAFF on Windows?

1372 views September 9, 2020

How to Join Meetings on WebEx

366 views September 9, 2020

How to Login to Cisco WebEx

1334 views September 9, 2020

How to Reset Password on Windows Computer ?

572 views September 9, 2020

How to restore archived emails in Outlook

426 views September 9, 2020

How to Schedule Meetings in WebEx

440 views September 9, 2020

How to Sign Documents– Recipient

234 views September 9, 2020

How to start and manage meetings in WebEx?

362 views September 9, 2020

How to use browser in private mode

1059 views September 9, 2020

AdSelfService

3690 views May 25, 2021

How to Approve/Deny an e-Form Request ?

5215 views July 1, 2021

How to submit a Facilities e-Form for requesting a NON-STAFF TEMPORARY ACCESS REQUEST FORM?

353 views August 31, 2021

How to Submit a e-Form request for Access Card Programming- General

422 views September 6, 2021

How to submit a request for material delivery and gate pass for furniture?

305 views October 25, 2021

How to submit a request for UTS Approval for the new or renewal of technology materials or services ?

657 views November 10, 2021

How to Submit a request for Facilities Project Request e-Form ?

211 views November 21, 2021

How to submit a Workplace Carpenter Service Request Form?

228 views November 29, 2021

How to Submit a request for Furniture Request e-Form?

261 views February 27, 2022

How to submit a e-form request for Material Delivery and Gate Pass?

451 views March 7, 2022

How to change workspaces in iProcessing system ?

240 views March 21, 2022

How to Submit a request for Transportation Services ?

204 views March 29, 2022

Interactive Screens (Ideahub) Operational Manual

1580 views March 29, 2022

How to submit  an Access Card Programming Request?

984 views April 21, 2022

How to submit a Workplace Service Maintainance Request?

276 views April 21, 2022

How to submit a Permit to work Request?

241 views May 15, 2022

How to submit a Hazardous Waste Disposal Request Form?

213 views June 9, 2022

How to submit Proposal Internal Approval Form(PIA)?

382 views September 4, 2022

How to request to SRO add a new collaborator in e-Forms?

226 views September 4, 2022

How to request SRO to add a new sponsor in the e-form?

209 views September 4, 2022

How to submit a Space Planning Request?

195 views September 6, 2022

How to submit IT Budget Submission Request Form for UTS 

109 views October 30, 2022

How UTS Team Can Submit The Material Requisition Request Form?

155 views October 30, 2022

How to submit a SRO Project Timesheet ?

390 views October 30, 2022

New iProcess User Interface for staff

1874 views December 6, 2022

How to submit a request for Campus ID ?

601 views December 29, 2022

How to submit Partnership Contract Management Request Form ?

221 views April 4, 2023

How to register in the AGS Platform

345 views April 9, 2023

How to upload CV

348 views May 1, 2023

How to manage profile and do the changes?

137 views May 1, 2023

How to improve the account ranking and have access to all the features

100 views May 1, 2023

How to check members profiles and recommend/request recommendation from other members

172 views May 1, 2023

How to chat with other members

106 views May 1, 2023

How to chat with a group of people

127 views May 1, 2023

How to consult the projects, apply and follow your applications status

265 views May 1, 2023

How to submit an Annual Planning Functional Template Request Form ?

202 views June 18, 2023

How to submit an HBKU Technology Budget Request Form?

229 views June 19, 2023

How to connect to a Wireless Presentation device using MacBook for meeting room 6 (RDC-S0207)

120 views July 19, 2023

How to connect to a Wireless Presentation device using Windows for meeting room 6 (RDC-S0207)

100 views July 19, 2023

How to connect to a Wireless Presentation device using Windows Surface for meeting room 6 (RDC-S0207)

148 views July 19, 2023

How to Submit a Core Labs Service Request Form

337 views January 1, 2024

How to submit a request for IP Phone?

904 views January 10, 2024

How to Submit a UAT Sign-Off request form?

275 views January 14, 2024

How to Access AVD through Remote Application

332 views August 8, 2024

How to access AVD through Web

411 views August 8, 2024

How to Add Signature on iProcess Profile

132 views September 29, 2024

How to submit Internal Procurement Request for CSE

332 views November 26, 2024

How to submit External Examiner Selection Form

99 views March 10, 2025

How to submit CSE External Examiner Request Form

161 views August 20, 2025

How to Submit an Annual Procurement Plan

66 views January 11, 2026

How to activate Duo Security two factor authentication?

114 views May 31, 2026