How to download and install HBKU VPN-Global Protect for Students on Windows Desktop

Step 1: Download HBKU VPN- Global Protect

• Visit this web address to start downloading the VPN by either clicking on the link or copying and pasting it to your web browser: https://86.36.20.4/
•  After opening this web address in your browser, you will most likely see: ‘Your Connection is Not Private’ message

• If you happen to see this message, click on ‘Advanced’ on the lower left side of the screen.
• Then, click on ‘Proceed to 86.36.20.04 (unsafe)’

• Once you see the ‘GlobalProtect Portal’, enter your HBKU username and password credentials

• Once entered, a new screen will pop up inviting you to download according to your Windows 32/64 Bit GlobalProtect Agent

• Once downloaded, it will appear in your download folder as …\Downloads\GlobalProtect64-5.0.2.msi

Step 2 Install HBKU VPN- Global Protect

• Install the .msi file.

• Click ‘Next’ in both windows (as shown in the images)
• Click ‘Close’

• Once the .msi file is installed, click next, and a new screen, ‘Global Protect,’ will open allowing you to add the portal address. Then, type the portal address: 86.36.20.4

• Once you entered the portal address, a new window will pop up, ‘Service Certificate Error.’ Click on ‘Show Certificate’

 

• Then, click on “Install Certificate’

•  A new window, ‘Welcome to Certificate Import Wizard’ will pop up. Click ‘Next’ and continue

• In the next window, ‘Certificate Store’, click ‘Next’.

•  In the small window, ‘Select Certificate Store’ click on ‘Trusted Root Certification Authorities’ and click ‘Ok’

• After selecting the certificate store, click ‘Next’.

• Another window, ‘Completing the Certificate Import Wizard,’ will pop up. Click ‘Finish’.

• Click on the setting option on the top right corner (highlighted in yellow) and subsequently, a new pop screen will open add portal address as shown in the images below

• In the portal address, as shown in this picture, enter: 86.36.20.04 and click ‘Save’

• Once the certificate is imported, open the Global Protect software in your computer and connect to the VPN by clicking on ‘Connect’ in the screen that will pop-up

• Click ‘Connect’ and you will be asked for a username and password. Type your HBKU email username credentials accordingly and ‘Sign in’